– Bookings can be
made online at www.thecoachhousenorthampton.co.uk
or via telephone on 01604 757448 and can be made by
persons aged 18 or older. All bookings must
be made by a credit card.
Payments - Payments can be made on arrival on a debit/credit card, cash, cheque, or BACS Payment. All subsequent room payments are to be made in advance, at intervals determined at the time of the booking. We are only able to accept personal cheques when accompanied by a guarantee card. Company cheques can also be accepted, subject to being agreed before arrival.
Cancellations: Cancelling a booking later than 12 noon on the day prior to arrival will incur a charge of one night’s stay per room booked.
Prices - Pricing will depend on the Suite that you choose and the length of booking. For details of our room prices, please check the website: www.thecoachhousenorthampton.co.uk. When booking for an extended time (i.e. for 6 months or more) there may be a reduction in the price agreed at the discretion of The Coach House Hotel. If the Coach House Hotel receives notice of an early departure which is not in accordance with the initial booked period, the Coach House Hotel reserves the right to treat an early departure or reduction in the number of nights booked as a cancellation, and shall be entitled to charge a minimum cancellation charge of a period of one month. The Coach House Hotel reserves the right to periodically review its room prices. Any increased price will not affect the price agreed at the booking stage for the initial period of booking.
VAT - VAT is fully excluded from our prices, and any VAT properly payable must be paid in addition to the prices quoted.
Arrival and Departure - Check in and Departure times will be arranged for a mutually convenient time.
Damage - In the event of malicious, wilful or negligent damage to the Suite, the Coach House Hotel will charge immediately to the credit/debit card of the registered customer the full amount of any losses sustained by the Coach House Hotel, including business interruption losses. Where payment by the customer was made by means other than credit/debit card, the Coach House Hotel reserves its rights to pursue the matter through all alternative and necessary means.
Inventory - Each guest will be required to sign an inventory upon arrival, which will be checked upon departure.
Security - For security reasons only guests booked into the Hotel are allowed access to their Suites after 10p.m.
Access to suites - The Coach House Hotel, YF Properties or anyone acting on their behalf shall have the right to enter the Suites, upon reasonable notice, at any time and for all reasonable purposes connected with the management of the business of the Coach House Hotel, and will endeavour to give all guests as much notice as possible.
Noise - Guests repeatedly creating excessive noise will be asked to vacate their Suite.
General - All public areas and Suites in the Coach House Hotel are non-smoking and Suites that have been smoked in will automatically carry a charge of £100 to meet the costs of fumigation. Pets are not allowed to stay in the accommodation. Finding pets within Suites may result in being asked to vacate the building.
Changes to the Terms and Vacation of the Suites - The Coach House Hotel reserves the right to change these conditions from time to time. Should guests be in breach any of these conditions, the Coach House Hotel reserves the right to request that guests vacate their Suite within 24 hours of notice.
Jurisdiction - These conditions shall be governed by and construed in accordance with the laws of England and the Courts of England shall have exclusive jurisdiction in relation to any claim, dispute or difference concerning these conditions and any matter arising from them.